Issues with Registering your Cannon

While registration is not required for your warranty, you can choose to register to receive information about Cannon and Cannon products.

If you are unable to register your product, and getting the the error message shown below, it is caused by entering the serial number and using the "Tab" key to move to the next field.

 

To resolve this, instead of using the "Tab" key to advance to the next field, use your mouse to click in the field  “Your Product Name” box. If the product information doesn’t populate, then start typing in the product number and select the appropriate product from the drop down selections.

If you continue to have issues with registering your product please verify that you are typing in the serial number correctly (most commonly, the letter "O" is used instead of the number "0" and the letter "I" is used instead of the number "1").​

If you continue to have difficulties with this site, our IT department is aware of this, and working towards a resolution. Your patience is appreciated.

 

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